Privacy Policy

Skin O2 regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Skin O2 users, and conforms to Internet privacy standards.

Collection of Information

In order to use the Skin O2 website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Skin O2 is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Skin O2 customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by updating your account details in your website account or by emailing us at sales@skino2.com.au

Copy of Collected Data Personal Information

A fee of AUD$30 may be applicable if you need information or data records sent to you.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Skin O2 uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, just click unsubscribe at the bottom of the newsletter.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. However we do reserve the right to give ownership to another company or related company if the business is sold, exchanged or restructured in order to continue business for the brand Skin O2.

Third Parties

Skin O2 may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Skin O2 does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website or if ownership of this business is required to be changed.

Links

Links on the Skin O2 site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.skino2.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Skin O2 Security Policy

Skin O2 uses CommWay, Commonwealth Bank merchant services, for its online credit card transactions. CommWay processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

  • All online credit card transactions performed on this site using the CommWay gateway are secured payments.
  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Skin O2 or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within CommWay’s bank-grade data centre, further protecting your credit card data.
  • CommWay is an authorised third party processor for all the major Australian banks.
  • CommWay at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Skin O2.

For more information about CommWay and online credit card payments, please visit http://www.commbank.com.au/